Intellectual Capital and Municipal Competitiveness in the Region Toluca, Mexico

Abstract

Intellectual capital on the current times is a powerful tool to increase competiveness and add value to the public and private organizations. However, its application and impact on a municipal level has not been researched enough. This article presents the results of a poll performed with the objective to identify items of intellectual capital related to the municipal competiveness; taken from the conceptual review of the involved variables and the results of a empirical research done on the municipalities that are part of Toluca region, in the State of Mexico. The main results obtained were descriptive and correlational information that helped to identify inherent factors to the intellectual capital linked to municipal competiveness; highlighting the relationship between GDP (Gross Domestic Product) and the education level workersin all the positions. It was identified the need to provide training, manuals, and procedures to the human capital that allow staff to offer fast and high quality services to the users. At the same time, this should increase productive and commercial activities of the region.

 

Keywords: Competitiveness, Intellectual capital, Municipality, Region.